Contact Centre Training
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Communication Strategies (CDT-005)
Conflict Resolution: Dealing with Difficult People (CDT-006)
Customer Service Training - Critical Elements of Customer Service (CDT-007)
Good Telephone Etiquette (CDT-008)
Problem Solving and Decision Making (HRT-010)
Setting Goals (CDT-022)
Stress Management (HRT-011)
Telemarketing: Using the Telephone as a Sales Tool (SMT-006)
Time Management: Get Organized for Peak Performance (CDT-018)
Career Development Training
( 23 items )
Human Resource Training
( 12 items )
Supervisor and Management Training
( 18 items )
Sales and Marketing Training
( 6 items )
Combination Courses
( 3 items )
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