1 day course

The learner will learn how to maintain a reception area.

Goals of the Course

The course modules have been broken down below into course goals or specific outcomes, so that you can see exactly what will be covered.

Course Content

Module 1
Implement security procedures according to organisational requirements

• The signing in and out of visitors is implemented.
• Visitors cards and permits are issued and the displaying thereof is explained.
• Firearms are handed in by visitors where required.
• Visitors roaming the premises are to be validated when required.

Module 2

Maintain a clean and safe reception area according to organisational standards

• Housekeeping standards are listed and explained according to organisational requirements.
• Housekeeping standards are implemented within agreed time frames.
• Reception services are not disrupted while housekeeping activities are undertaken.

Module 3

Maintain a clean and safe reception area according to organisational standards

• Corporate image / displays are relate to create presentable reception area.
• Display area is kept neat, tidy and clean at all times (where applicable).
• Constant stock of company brochures, for distribution, is maintained (where applicable).