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Managing a Diary for Self and Others (CDT-010) |
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1 day course The learner will learn how to manage a diary for self and others. Goals of the Course The course modules have been broken down below into course goals or specific outcomes, so that you can see exactly what will be covered. Course Content Module 1 Demonstrating the Ability to Manage A Diary - The importance and need for accurate diary information is explained
- Diary is completed neatly and legibly
- Evidence that the diary is referred to daily is demonstrated
Module 2 Making Entries in a Diary - Appointments are prioritised according to requirements
- Appointments are correctly entered and are prioritised according to requirements
- Cancelled or postponed appointments are actioned according to requirements
- Diary is updated on an ongoing basis
Module 3 Communicating Relevant Diary Information - The importance and need for accurate diary information is explained
- Diary is completed neatly and legibly
- Evidence that the diary is referred to daily is demonstrated
Module 2 Making Entries in a Diary
- Appointments are prioritised according to requirements
- Appointments are correctly entered and are prioritised according to requirements
- Cancelled or postponed appointments are actioned according to requirements
- Diary is updated on an ongoing basis
Module 3 Communicating Relevant Diary Information
- The importance of communicating accurate and relevant diary information is explained
- Diary information is communicated to all stakeholders within agreed time frames
- Appointments are confirmed with all stakeholders within agreed time frames
- Alterations to the diary are communicated to all stakeholders within agreed time frames
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