Palomino Recruit, specialists in recruiting and training.
The Best in Sales & Marketing (CC-002) PDF Print E-mail
2 day course

It’s no secret that selling has changed in recent years. This is an exciting and dynamic profession, yet it is one of the most underrated and misunderstood, at least in recent years. The back-slapping sleazy, joke-telling huckster has disappeared and in his place is a new generation of sales professionals—highly trained and groomed, with the characteristics of honesty, trustworthiness, and competence.

Broadly defined, today’s top salespeople are in the business of identifying needs and persuading potential customers to respond favourably to an idea that will result in mutual satisfaction for both the buyer and the seller. This workshop will help you develop those skills, enabling you to sell smarter.

The workshop covers the following:

MODULE 1: MARKETING

SECTION 1 – DEFINING MARKETING
    1. The Best Marketing
    2. Glossary of Terms

SECTION 2 – RECOGNISING TRENDS

SECTION 3 – MARKET RESEARCH
    1. Primary Research
    2. Secondary Research

SECTION 4 – STRATEGIES FOR SUCCESS
    1. Marketing Activities

SECTION 5 – MISSION STATEMENTS
    1. A Personal Mission Statement

SECTION 6 – CORPORATE IDENTITY
    1. Corporate Logos
    2. Corporate Brochures

SECTION 7 – TRADESHOWS

SECTION 8 – DEVELOPING A MARKETING PLAN
    1. The Four P’s
    2. SWOT Analysis
    3. A Simple Marketing Plan for Small Budgets

SECTION 9 – ADVERTISING
    1. Advertising Myths
    2. Creating Desire

SECTION 10 – NETWORKING
    1. What is Networking?
    2. Communication Tips to Consider
    3. Tips on Networking Effectively
    4. Small Talk

MODULE 2: PROSPECTING

SECTION 1 – TARGETING YOUR MARKET
    1. Eight Ways to Target your Market
    2. My Target Market

SECTION 2 – THE PROSPECT BOARD
    1. Prospect Board Basics
    2. Questions and Answers
    3. Planning with the Prospect Board

SECTION 3 – SETTING GOALS

SECTION 4 – ABOUT PROSPECTING
    1. Harvard Business Review

SECTION 5 – INCREASING BUSINESS

SECTION 6 – REGAINING LOST ACCOUNTS

SECTION 7 – SAYING NO TO NEW BUSINESS

SECTION 8 – WARMING UP COLD CALLS
    1. A Cure for Call Reluctance
    2. Openers

SECTION 9 – GOING ABOVE AND BEYOND
    1. Twenty-One Ideas for a Successful Career in Sales
    2. Ten Questions to Ask Yourself about each Prospect

MODULE 3: OBJECTIONS

SECTION 1 – POWERFUL QUESTIONS
    1. Closed Questions
    2. Clarifying Questions

SECTION 2 – OBSERVING
    1. Observation Skills

SECTION 3 – OVERCOMING OBJECTIONS
    1. What are Objections?
    2. Overcoming Objections

SECTION 4 – HOW CAN TEAM WORK HELP?
    1. Why Work as a Team?
    2. Pricing Issues

SECTION 5 – HANDLING OTHER OBJECTIONS

SECTION 6 – BUYING SIGNALS

SECTION 7 – CLOSING THE SALE
    1. Closing Techniques
    2. 15 Activities to make you Successful at Closing the Sale

MODULE 4: SMARTER SELLING

SECTION 1 – ESSENTIAL SELLING SKILLS
    1. Selling Skills
    2. Skills Analysis

SECTION 2 – FEATURES AND BENEFITS
    1. What are Features and Benefits?
    2. Identifying Features and Benefits

SECTION 3 – FOUR STAGES OF SALES

SECTION 4 – THE THREE TYPES OF SELLING
    1. Up-selling
    2. Cross-Selling
    3. Value-Added Selling

SECTION 5 – TEN MAJOR MISTAKES

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