1 day course

Teams have become a principal building block of the strategy of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the central methodology of most organizations in the private, non-profit, and government sectors.

With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together?

In most teams, the energies of individual members work at cross purposes. Individuals may work extraordinarily hard, but their efforts do not translate into team effort, and this results in wasted energy. By contrast, when a team becomes more aligned, a commonality of direction emerges, and individual energies harmonize. You have a shared vision and an understanding of how to complement each others’ efforts. As jazz musicians say, “You are in the groove.”

• Defining Teams
  • What is a Team?
  • Types of Teams
• Establishing Team Norms
  • Characteristics of Teams
  • Ground Rules
  • Team Contracts
• Working as a Team
• Glenn Parker Team Survey
• Building Team Trust
• The Stages of Team Development
• The TORI Model
• Communication
  • Defining Communication
  • Listening
  • How the Listener Controls the Speaker
• Becoming a Good Team Player