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- Our Training Courses
- Career Development Training
- Advanced Writing Skills (CDT-001)
- Building your Self-Esteem and Assertiveness Skills (CDT-002)
- Business Etiquette: Gaining That Extra Edge (CDT-003)
- Business Writing that Works (CDT-004)
- Communication Strategies (CDT-005)
- Conflict Resolution: Dealing with Difficult People (CDT-006)
- Customer Service Training - Critical Elements of Customer Service (CDT-007)
- Good Telephone Etiquette (CDT-008)
- Maintaining a Reception Area (CDT-009)
- Managing a Diary for Self and Others (CDT-010)
- Organising an Event or Meeting (CDT-011)
- Public Speaking: Presentation Survival School (CDT-012)
- Public Speaking: Speaking Under Pressure (CDT-013)
- Receiving, Directing and Consulting Visitors (CDT-014)
- Skills for the Administrative Assistant (CDT-015)
- SpeakEasy: Conquering Your Fear of Speaking in Public (CDT-016)
- The Minute Taker’s Workshop (CDT-017)
- Time Management: Get Organized for Peak Performance (CDT-018)
- Working Smarter Using Technology to Your Advantage (CDT-019)
- Writing a CV with Flair (CDT-020)
- Writing Reports and Proposals (CDT-021)
- Setting Goals (CDT-022)
- Cultural Diversity (CDT023)
- Human Resource Training
- Anger Management (HRT-001)
- Change Management: Change and How to Deal with It (HRT-002)
- Conducting Effective Performance Reviews (HRT-003)
- Conflict Resolution: Getting Along in the Workplace (HRT-004)
- Conflict Resolution: Mediation Through Peer Review (HRT-005)
- Customer Service Training: Managing Customer Service (HRT-006)
- Recruitment & Selection (HRT-007)
- Orientation Handbook: Getting Employees off to a Good Start (HRT-008)
- Performance Management: Managing Employee Performance (HRT-009)
- Problem Solving and Decision Making (HRT-010)
- Stress Management (HRT-011)
- Teamwork: Building Better Teams (HRT-012)
- Supervisor and Management Training
- Supervisor Training (1 Day)
- Budgets and Managing Money (SUMT-001)
- Business Leadership: Becoming Management Material (SUMT-002)
- Coaching: A Leadership Skill (SUMT-003)
- Delegation: The Art of Delegating Effectively (SUMT-004)
- HR for the Non-HR Manager (SUMT-005)
- Inventory Management: The Nuts and Bolts (SUMT-006)
- Marketing & Sales (SUMT-007)
- Meeting Management: The Art of Making Meetings Work (SUMT-008)
- Motivating Your Workforce (SUMT-009)
- Negotiating for Results (SUMT-010)
- Project Management: Understanding (SUMT-011)
- Team Building: Developing High Performance Teams (SUMT-012)
- The ABC’s of Supervising Others (SUMT-013)
- The Professional Supervisor (SUMT-014)
- Writing a Business Plan with Flair (SUMT-015)
- Essential Management Skills (SUMT-016)
- Advanced Management Skills (SUMT-017)
- Sales and Marketing Training
- Contact Centre Training
- Communication Strategies (CDT-005)
- Conflict Resolution: Dealing with Difficult People (CDT-006)
- Customer Service Training - Critical Elements of Customer Service (CDT-007)
- Good Telephone Etiquette (CDT-008)
- Problem Solving and Decision Making (HRT-010)
- Setting Goals (CDT-022)
- Stress Management (HRT-011)
- Telemarketing: Using the Telephone as a Sales Tool (SMT-006)
- Time Management: Get Organized for Peak Performance (CDT-018)
- Combination Courses
- Career Development Training
- Upcoming Public Courses
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- What is the minimum amount of learners for on-site training?
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- What is the purpose of the Skills Development Act?
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