Palomino Recruit, specialists in recruiting and training.
The Professional Supervisor (SUMT-014) PDF Print E-mail
2 day course

With a host of new challenges and responsibilities to tackle, new supervisors need training like never before. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This workshop can help you overcome many of the supervisory problems a new “boss” may encounter.

  • Adjusting to Your Role     
    • The Average Supervisor
    • Then and Now    
    • Making the Transition        
  • A Supervisor’s Responsibilities    
  • Planning and Prioritizing                
  • Setting Goals    
  • Leadership    
    • What is Leadership?    
    • Brief History of Leadership Studies    
    • The Leadership Formula    
    • Direction and Support    
    • The Situational Leadership Model
  • Feedback    
  • Dealing with Problem Employees    
  • Synergy        
  • Trust        
  • Team Development         
    • The Four Stages of Teams    
    • Team Problem-Solving    
    • Team Leadership    
  • Communication    
    • Barriers to Good Communication    
    • Active Listening    
    • Asking Questions
    • The Communication Funnel    
  • Motivation    
    • The Carrot, the Whip, and the Plant        
    • A Supervisor’s Checklist
  • Orientation    
  • Training        
  • Feedback    
  • Delegation            
  • Conflict    
    • When to Get Involved and How to Resolve Conflict    
    • The Problem Solving Process    
    • The New Truck    
  • Discipline

Register for this course or make an enquiry.

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