Training increases Knowledge; Knowledge improves Ability;
Ability generates Confidence; Confidence ensures Responsibility.

Introduction:

Maybe it’s time your receptionist had a little training in either Telephone Etiquette or Time Management?  Perhaps Supervisor Training is needed to help your supervisors learn how to manage their staff effectively and Delegate some of their work?  Do your call centre staff lack the necessary skills to keep your clients happy and need some Call Centre Training ?  If so, Palomino Training Solutions can help.

Our workshops:

With over 50 softskills workshops to choose from, we are able to help you achieve most of the outcomes that you desire in the workplace.  Our workshops range from Telephone Etiquette and Customer Service; to Anger Management and Conflict Resolution; to The ABC's of Supervising Others and HR for the Non-HR Manager, and they are specially designed for maximum interaction.  Learners leave the workshops feeling inspired and motivated, equipped with a wealth of knowledge and hands-on tools that they are able to use and implement.

Your venue or ours!

You can send individual staff members to our public courses or train your entire staff complement on-site at your work premises.  Our training is also available nationally and our facilitators will travel to accommodate your needs.

Accreditation:

Palomino Training Solutions is an accredited training provider with the Services SETA (no: 2169).

Subscribe to our Newsletter and Upcoming Courses:

Register here and be reminded how Palomino Training Solutions successfully builds knowledge and skill; motivates and inspires!  You'll also receive our very useful free tips.

 What learners have said about our courses:

Training absolutely outstanding! Highly recommended, quality training. - Felicity, Victoria & Alfred Hotel

Very simple and easy to understand, but very powerful information that makes you respond - Malaika, Staff Inc